Copy of FAQs

  • What currency are the prices on the site in?
        All prices are in USD. 
  • What payment methods are accepted at Purerdeep?
Accepted payment methods are Paypal, Visa, Master, American Express, JCB, Diners Club, Discover, and Apple Pay.
PayPal supports major credit cards, including Visa, MasterCard, American Express, Discover, etc.
  • What are the delivery fees?

We offer free shipping on orders over $49.99 (Extra shipping fee $6.99 on orders less than $49.99). Additionally, we also offer expedited shipping on US orders, the shipping fee for each order is $9.99. For Remote Areas (including Alaska, Guam, Hawaii, and Puerto Rico) extra shipping fee is $20. 

  • How long does it take for my order to arrive?

It usually takes 5-8 business days to deliver after order confirmation. We also offer expedited shipping on US orders of 3-4 business days. 

  • How can I track my order?

Get all your package information using your tracking number from our

  • How can I make a refund?

Yes, you can get a refund within 30 days of purchasing the item.
Please note that you must comply with our return policies to issue a refund.
You can also contact us at for your general queries.

  • What is your return policy?

We offer a 100% money-back guarantee if you return the defective item within 30 days.
Any object must meet our conditions to complete the return criteria.

  • How can customers return products?

By mail

  • How much is the restocking fee?

We do not charge a restocking fee on returns. 

  • The conditions of the product that we allow returns ?


  • Contact Info

Phone: +1 929-533-9278
Support: Monday-Friday 11 am-6 pm
Address: 817 17th St, Denver, CO 80202, United States